Problems for the IO app and for the useful web page for get the Green Pass, which currently turns out to be unreachable causes unspecified problems. The government website reports that “The system is currently unavailable”Apologizing for the inconvenience and inviting users to try again later.
Therefore, those who now need to redeem it because they do not have the paper version of the Green Certificate with them, and not even a screenshot available, will therefore have to wait for the problem to be solved.
At the time of this writing, the same problem is being encountered also on the IO app in case you try to access the Green Pass. “It was not possible to retrieve your certificate data: try again” is the message that is presented, with the invitation to wait underneath because “It could be due to a temporary problem”.
It is impossible for now to know when it will be possible again access your Green Pass onapp IO or on official web page. But as soon as we have new information about it, we will communicate it to you as an update in this article.
Read also: How to get the super green pass